The law of Queensland, Australia governs this website and its use. You and UQ College will submit to the jurisdiction of the courts of that place.
Unless otherwise indicated, copyright in the content and underlying architecture and code of this website is the property of UQ College Limited. The site may also include content whose copyright belongs to third-parties and which has been lawfully included in this site by agreement or specific licence.
All content is protected by Australian copyright law and, by virtue of international treaties, equivalent copyright laws in other countries.
Users may for their own, non-commercial purposes view or make copies of material contained on the site, but content should not be systematically downloaded and/or stored in any form whatsoever, and under no circumstances should any content be reproduced and made separately available online.
Copyright enquiries relating to this site should be directed to the UQ College Administration Office.
Trademarks used in this website
The name "UQ College" is a trade mark of UQ College Limited and must not be used without the prior written consent of UQ College.
"UQ" and The University of Queensland coat of arms are the trademarks of The University of Queensland and are used by the College with agreement. These trademarks must not be used without the prior written consent of the University.
No warranty re content
The College does not warrant or represent the accuracy, currency and completeness of any information or material available on its website.
The College reserves the right to change information or material on the website at any time without notice, including but not limited to details relating to programs, courses, admissions, fees and services.
Please note the College may discontinue, vary or make unavailable programs and courses contained in the website at any time without notice.
It is the user's responsibility to consult directly with the authorised officer to confirm the accuracy, currency and completeness of information found on the site, particularly before acting in reliance upon such information.
Limitation of liability
- Some legal obligations imposed by law (including the Competition and Consumer Act) cannot be excluded or limited. No attempt to limit or exclude such liability is made by UQ College.
- Subject to paragraph (a) and to the extent permitted by law, you agree that:
- UQ College will not be liable to you for any loss, damage, liability, claim or expense (including but not limited to legal costs and disbursements) arising from your use of this website and whether your claim arises for breach of contract, negligence or other tort or breach of statute or otherwise; and
- all terms, conditions and warranties other than those expressly contained in this website are excluded.
Links to other websites
Web links from this site to external, non-UQ College websites should not be construed as implying any relationship with and/or endorsement of the external site or its content by the College, nor any commercial or other relationship with the owners of that site.
Links to external websites are provided for convenience only and UQ College makes no representations about, has no responsibility for or control over, does not re-publish and disclaims all liability for the content of linked websites and websites linked to them.
UQ College is committed to protecting your personal information and has put procedures in place to ensure that your privacy is safeguarded. This policy explains how we manage your personal information in accordance with the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (referred to as 'The Act') effective from 12th March 2014.
What personal information does UQ College hold about you?
UQ College requires you to provide personal information as either part of your enquiry and/or enrolment process. This personal information normally includes details such as your name, date of birth, gender, questions around language and cultural diversity, education, study reasons, employment details and known disabilities. You will also be asked to provide contact details such as your home address, postal address, home, work and mobile telephone numbers and your e-mail address.
What are the consequences if you do not provide your personal information?
It is essential that UQ College is able to accurately record your personal information so that we can provide appropriate and timely information and advice regarding the education programs we offer. If you do not provide us with your relevant personal information, we may be limited in our ability to provide you with the correct and relevant information you require in order to make the most appropriate choices regarding your educational options.
How does UQ College use your personal information?
UQ College uses your personal information for a number of purposes including:
- providing you with relevant information about our programs
- verifying your residency status in relation to the funding of our programs
- performing administrative tasks such as managing your enrolment record in the University's database or UQ College's VET Student Managment System
- complying with legislative and regulatory requirements
- planning, developing and informing you of services and products relevant to you
How does UQ College protect your personal information?
UQ College accepts its responsibility to protect your personal information from misuse, loss, unauthorized access, modification or disclosure. This includes all of your personal information, irrespective of how it is acquired.
At UQ College, your personal information is protected through physical, electronic and procedural safeguards. Most of your personal information is placed in your Student File and is only accessed on a 'need-to-know' basis by authorized staff.
Student records are stored in a secure area and only authorized staff has access. Some of your personal information is also stored electronically through the University's Si-Net database, and UQ College's aXcelerate database and on UQ College's network. Access to this information is limited and requires logins and passwords.
UQ College does not release or disclose your personal information except where you have given explicit and signed consent to do so e.g. Centrelink or Employment Agencies. A copy of your signed consent is kept on your student file together with the information that has been requested. Where such information is released or disclosed the providers and organizations receiving your personal information are also required to manage your personal information in accordance with the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
From time to time, we use student information for the purposes of research, planning and quality auditing. Where this occurs, no personal details are released and individual information is de-identified.
In other instances, information collected on enrolment or during your enrolment can be disclosed without your consent where authorised or required by law.
Trans Border Data Flows
Protecting your privacy when sending personal information interstate or overseas.
The privacy laws are designed to protect your privacy Australia-wide. Where it is necessary for UQ College to send personal information outside Australia, UQ College will take steps to protect your privacy in accordance with the Australian Privacy Principles.
Disclosing Your Personal Information to Third Parties
UQ College may need to release/disclose personal information about you to relevant organisations. These may include, but are not limited to:
- Centrelink and other Government Agencies
These organisations are also required to manage your personal information in accordance with the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
Protecting your privacy when visiting our website
When you visit our website, our web server collects information about all of our users collectively. This includes information such as the areas visited most frequently and allows us to improve the content of our web site.
This information is not shared with other organisations for commercial purposes. Our web server does not collect your e-mail address or any user-specific information on the pages you have visited. If you e-mail us from the website, your e-mail address will be recorded but will not be disclosed to any other party and will not be added to a mailing list.
UQ College does not use any form of encryption to protect the information you send to us through the internet. If you are submitting personal information over the internet which you wish to remain private, please note that while all attempts are made to secure information transmitted to this site, there is a possibility that information you submit could be observed by a third party while in transit.
Your right to anonymity at UQ College
Where practicable, UQ College will take reasonable steps to provide you with anonymity (including the use of an alias) in any of your interactions with the College. In making your request for anonymity, you are not required to provide the reason for your request. Where UQ College is unable to grant your request for anonymity, you will be informed of the reasons and offered alternatives.
Complaints regarding a breach of your privacy
If you believe that your privacy has been breached, you can communicate your concerns in writing to the Chief Executive Office of UQ College, Sir Llew Edwards Building (14) Level 4, University Drive, St Lucia, QLD 4072.
Your complaint will be investigated and you will receive a response to your complaint.
Gaining access to your personal information at UQ College
In accordance with the Privacy Amendment (Enhancing Privacy Protection) Act 2012, you are entitled to request access to the personal information we hold about you.
In particular, you are entitled to:
- View your personal information record
- Be provided with a summary of this record
- Be provided with a copy and or print-out of this record
To access your personal information, it is necessary for UQ College to firstly verify your identity. Photocopied identification documents are acceptable; however an original signature must accompany them.
All requests to access your personal information must be made in writing. On receipt of your request, UQ College will:
- Acknowledge your request within 14 days
- Provide you with an estimate of administrative costs
- Provide you with an estimated time-frame of providing your requested information
How much will it cost to access your personal information?
You will not be charged for making a request to access to your personal information. However 'The Act' allows UQ College to charge for the costs reasonably associated with providing you access to your personal information.
How long will it take to obtain access to your personal information?
You will receive a response within 14 days. However this time may be extended if the request is unusually complex or if there are difficulties in accessing some of the information requested. In this case, you will be advised of the expected time frame.
Can requests be denied?
Normally your request for access to personal information will be granted but in some instances, your request may be denied. This may be for several reasons, including where access involves:
- Frivolous or vexatious requests
- Personal information that is involved in current or potential legal proceedings
- Personal information that affects the privacy of others
In these instances, UQ College will advise you of the reasons for denying your request. You may also be offered the option of receiving part of the information requested.
Request for further information
On request, UQ College will take reasonable steps to provide you with further information about what sort of personal information it holds, for what purposes and how it collects, holds, uses and discloses that information.
How can you ensure that your personal information is accurate, complete and up to date?
You may update your personal information at any time. If you believe that your personal information is incomplete, inaccurate, or out of date, please contact us and we will endeavour to rectify the situation. Such a request is normally made in writing and once your identity has been verified, your details can be amended.
For further information about this policy or accessing your personal information, contact:
Manager Business Development
UQ College Limited,
Sir Llew Edwards Building (14) Level 4,
St Lucia Qld 4072.
Phone: 07 3346 8222