Policies and Procedures

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VET Fees, Charges and Refund Information for Students

UQ College will inform prospective learners about their rights as a consumer, in accordance with state/territory laws.

UQ College will notify learners when any change occurs that may affect the services the College provides.

Process Required For Refund

VET Fees, Charges and Refund Policy

VET Fees Charges and Refund Procedure

VET Refund Request Form

Complaints Handling and Appeals Policy

Complaints Handling and Appeal Procedure